RIDC PARK - Pittsburgh, PA
PM Shift (1:30pm-10pm)
POSITION SUMMARY
The Order Entry Assistant Supervisor (PM) acts as a lead for the Order Entry Technicians on the LTC Processing team. Through collaboration with the Pharmacy Supervisor and Order Entry Assistant Supervisor (AM), the Order Entry Assistant Supervisor (PM) will assist with the organization of the Processing team, which includes Customer Service, Order Entry Technicians, and Staff Pharmacists. This position requires daily email and phone call communication with Processing Team Members regarding process-related questions. The Order Entry Assistant Supervisor (PM) assists the Pharmacy Supervisor, Pharmacy Manager, and other management team members with operational process improvement and changes, as well as ensures adherence by team members to operational processes. Additional duties include assignment of tasks for Processing Team Members through daily and weekly lineups, coordination of training for new team hires and group refresh trainings for the Processing Team, overseeing Team Member responses to customers and vendors, and assisting with scheduling and payroll.
KEY RELATIONSHIPS
The Order Entry Assistant Supervisor (PM) reports to the LTC Pharmacy Supervisor and works with Customer Care Team Members daily. This position works in a Shared Services environment, which includes Customer Service, Order Entry, and Staff Pharmacists. The Order Entry Assistant Supervisor (PM) is to collaborate consistently with the LTC Pharmacy Supervisor and Pharmacy Manager on process improvement of Operational workflow. This position works with team members and management in Pharmacy Operations, Billing, and Inventory.
ESSENTIAL DUTIES AND RESPONSIBILITIES
EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS
ADDITIONAL SKILLS AND REQUIREMENTS
Information contained in this description represents the general nature of work being performed. This is not an exhaustive list of all responsibilities, duties and skills required for the position. Reasonable accommodations will be considered in appropriate circumstances; however, as the nature of an accommodation may vary depending on the needs and desires of an individual with a disability, it is impossible to describe in advance specific accommodation that will be considered.
NOTE: Company management reserves the right to amend and revise responsibilities to meet business and organizational needs.
Over 30 years Grane Rx has been an industry leader, revolutionizing long-term care pharmacy solutions and services. The company focuses on caring for thousands of assisted living and nursing home residents along with onsite clinical consulting and training. Long Term Care and PACE pharmacy solutions from Grane Rx are currently available in four states.
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